frequently asked questions

Before Your Dog’s Visit

What vaccinations does my dog need?

For everyone’s safety, all dogs must be fully vaccinated. REQUIRED: 

  • Rabies 
  • DHPPi (Distemper, Hepatitis, Parvovirus, Parainfluenza) 
  • Leptospirosis 
  • Bordetella (Kennel Cough) 
  • Proof of deworming & flea treatment
  • Recommended: protection against Leishmaniasis (drops or collar)
Does Tiny Dog Hotel Marbella accept unneutered dogs?

Yes. Puppies and young dogs are welcome up to 11 months. Older unneutered males are assessed individually. Females in heat (or within one month before/after) cannot be admitted.

How do I make a reservation?

It’s quick and easy! 

  • Register & book online in 5 minutes 
  • Or use the Tiny Dog Hotel App (Code: TDH4U) 
  • Or simply WhatsApp us at +34 670 387 264 
Can Itake a tour before booking?

Absolutely! Tours are available Monday–Saturday, 10:30–11:30 am (by appointment). We love showing you around our cage-free, luxury facilities.

Can I bring my own food?

Yes! Especially for short stays or fussy eaters. Please pack meals in individual portions

What’s the minimum age for boarding?

Your pup must be fully vaccinated. This is usually from 4 months old, once they’ve had their second rabies shot.

Can my dogs stay together?

Yes! Dogs from the same family share a suite, unless separated during feeding for comfort.

During Your Dog’s Stay

What does my dog do all day?

 

Your pup’s day includes: 

  • Morning walks (up to 5 km for active dogs). 
  • Agility & enrichment games. 
  • Playgroups with matched companions. 
  • Pool time & cooling activities in summer. 
  • Daily grooming & cuddle time.
  • Relaxation under the avocado tree.
Can I check on my dog during their stay?

Yes. We send WhatsApp photo & video updates. You can message us anytime, and our team will respond during dedicated update times.

Does Tiny Dog Hotel Marbella have cameras?

Yes — around 30 on-site for staff supervision. We don’t offer live client webcams, as our cage-free dogs are constantly moving indoors and outdoors.

Is there a vet on-site?

We work closely with two trusted Marbella vets and an emergency clinic 5 minutes away. For non-urgent cases, we always try to contact your preferred vet first.

Pricing & Policies

How much does boarding cost?

See our  Boarding page for detailed pricing. 

  • Free spa bath for stays of 7+ nights. 
  • 15% discount for 2 dogs, 20% for 3+.
  •  Seasonal minimums: 4 nights (July–Sept), 7. nights (Dec 20–Jan 7).
What’s your cancellation policy?

Cancellations are flexible, except for holiday bookings (Dec 20–Jan 7), where deposits are non-refundable. 

What forms of payment do you accept?
  • Bank transfer (24h before check-in). 
  • Secure online payment link. 
  • Debit/credit card at check-out.

Health & Safety

What if my dog gets sick?

We immediately contact you and your vet. If unavailable, we use our 24/7 emergency vet partner.

What is kennel cough?

Kennel cough is a common respiratory infection (often Bordetella + viruses). Symptoms: dry cough, throat irritation. Prevention: vaccination. Treatment: usually mild, but may require vet-prescribed meds.

What about canine influenza?

Dog flu is highly contagious. Symptoms include coughing, nasal discharge, lethargy, and fever. Prevention: vaccination. Treatment: supportive care.

How do you keep the hotel clean?
  • Hotel interior disinfected twice daily with hospital-grade products.
  • Fresh turf disinfected daily + eco-friendly odor control weekly.
  • Bowls machine-washed & sanitized daily.  

Book in the website

Or Download the
'KennelBooker Pet Parent' App

Once installed, enter the business code:

TDH4U

Grooming & Spa Guide

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Boarding & Daycare Guide

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It’s our way of offering the ultimate in comfort and convenience. The only requirement is that dogs are vaccinated according to our health standards for boarding and daycare.